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A Little Sunshine on the Rainy Days

 Avid travelers, Kelly and Kody Syverson are no strangers to change. So when rain clouds loomed overhead on their wedding day, they shook it off – knowing they were in the capable hands of Wedding Coordinator Marlen Tellez. Marlen worked tirelessly to transition their outdoor venues to drier ones inside and the ceremonies continued without a hitch.

Seamless is a good way to describe the entire planning process for the Syversons. Their WOW Specialist Katie Kapel, like Marlen, made them feel well cared for and confident in their decision in booking the all-inclusive Hard Rock Hotel Riviera Maya for their wedding venue.

Katie, in charge all reservations for the couple’s 45 guests, handled all last-minute cancellations and add-ons with ease.The couple soon found that it wasn’t only the planners who were friendly and accommodating, but the entire resort staff and recommended vendors as well. From the photographers to the hair and makeup stylists, they were impressed with the hospitality.
Their stay, which they describe as beautiful, busy, and fun, was filled with good food and fun activities. The guacamole was a fan favorite in particular. The couple and their guests spent their days taking scuba lessons, enjoying the live entertainment, and hanging out by the pool—all included in their stay. And when they weren’t enjoying the amenities, they relaxed in their Rock Platinum Suite, taking advantage of the included bottle and butler services.

Their only complaint for the week? That it went by entirely too fast.

Couple’s Name: Kelly & Kody Syverson
Hotel: Hard Rock Hotel Riviera Maya
Wedding Date: November 5, 2017
Travel Agent & WOW Specialist: Katie Kapel, Mode Travel
Event Consultant: Alanna Giner
Onsite Wedding Coordinator: Marlen Tellez